Last Updated: 30th March 2025

This Privacy Policy explains how The Genesis Store ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website [www.thegenesis.store] ("Site") or use our services. Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

1. Introduction

At Genesis Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use that information, and the choices you have regarding our use of your data.

2. Information We Collect

2.1 Personal Information
When you visit our Site or make a purchase, we may collect personally identifiable information that you voluntarily provide, including:

Contact Information: Name, email address, postal address, phone number.

Account Information: Username, password, and related credentials if you create an account.

Payment Information: Credit card numbers, billing addresses, or other financial information necessary for processing payments.

Order Information: Details related to your purchases, including products ordered, quantities, and order history.

2.2 Non-Personal Information
We also collect non-personal information automatically as you navigate the Site. This information may include:

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Data: Pages visited, time spent on the Site, and referring URL.

Cookies and Similar Technologies: Data collected through cookies, pixel tags, and other tracking mechanisms to enhance your browsing experience and analyze site traffic.

2.3 Third-Party Data
We may receive information about you from third-party sources such as social media platforms, marketing partners, or analytics providers. This data is used to improve our service offerings and enhance your experience on the Site.

3. How We Use Your Information

Your information is used for various purposes, including but not limited to:

Order Processing and Fulfillment: To process transactions, ship orders, and manage returns.

Customer Service: To respond to inquiries, provide support, and resolve issues.

Personalization: To tailor content, product recommendations, and marketing communications based on your interests.

Marketing and Promotions: To send newsletters, promotional offers, and updates about our products and services (you may opt-out of marketing communications at any time).

Site Improvement: To analyze usage trends and improve the overall design, functionality, and user experience of the Site.

Compliance and Security: To ensure compliance with legal obligations and protect against fraudulent or unauthorized activities.

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 With Service Providers
We engage trusted third-party service providers to assist with various business functions, such as payment processing, order fulfillment, website hosting, and marketing communications. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.

4.2 Business Transfers
If Genesis Store is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal data.

4.3 Legal Requirements
We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena or court order), or to protect our rights, privacy, safety, or property, or that of our customers or others.

4.4 With Your Consent
We may share your information with third parties when you have given your explicit consent to do so.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?
Cookies are small data files stored on your device by your web browser. We use cookies and similar technologies (such as web beacons and pixel tags) to enhance your experience, analyze site traffic, and deliver personalized content and advertisements.

5.2 How We Use Cookies
Essential Cookies: Necessary for the operation of our Site (e.g., to enable secure logins and manage your shopping cart).

Analytical/Performance Cookies: To understand how you use our Site and improve its performance.

Marketing Cookies: To deliver personalized advertising and track the effectiveness of our marketing campaigns.

5.3 Managing Cookies
Most web browsers allow you to control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to secure your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer required, we will securely dispose of or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: Request access to your personal information.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information.

Restriction: Request that we restrict the processing of your personal data.

Objection: Object to the processing of your data for certain purposes, such as direct marketing.

Data Portability: Request transfer of your data to another organization or directly to you.

To exercise these rights, please contact us using the information provided in Section 12.

9. Children’s Privacy

Our Site is not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such data, please contact us immediately so that we can take appropriate steps to delete the information.

10. International Data Transfers

Your information may be processed in and transferred to countries other than your own. We take steps to ensure that any such transfers comply with applicable data protection laws and that your data is afforded an adequate level of protection.

11. Links to Other Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Genesis Store Admin Team
Email: admin@thegenesisstore
Phone: +91-7204148106